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SIMPLE, TRANSPARENT PRICING

Clear support for every stage of your digital estate.

Straightforward pricing for planning ahead or settling a loved one’s digital estate. Choose the support you need, with no hidden Falcon Bay fees.

  • Human-guided
    and compassionate
  • Privacy-conscious
    and secure
  • Clear scope
    before work begins

Not sure what you need? Start with a free 15-minute call.

Talk it through with our team first. We’ll recommend the right service and confirm the price before any work or payment.

Book a Free Consultation

Plan Ahead

Get organized today, so the right people can access, manage, and protect what matters tomorrow.

Digital Access & Security Review

Strengthen your account security and recovery plan.

$299as an add-on
$399standalone

  • Review your password-manager recovery setup
  • Assess MFA/2FA and recovery methods
  • Evaluate critical device and cloud continuity
  • Provide tailored recommendations
Add a Security Review

After a Loss

Practical, compassionate support to discover, recover, close, and preserve your loved one’s digital life.

Digital Estate Discovery

“We don’t know what they had. Help us figure it out.”

$595Standard
$995Complex

  • Identify online accounts, subscriptions, assets and digital relationships
  • Provide a clear discovery report
  • Deliver an account and subscription register
  • Highlight potential assets or recovery opportunities
  • Flag urgent risks and next steps
  • Recommend an action plan
Get Started

Digital Estate Recovery & Cleanup

Recover what matters and close what doesn’t.

$695up to 5 accounts
$995up to 10 accounts

For accounts you already know about.

  • Pursue recovery of eligible accounts, assets and valuable content
  • Close, cancel, transfer or memorialize accounts as appropriate
  • Handle provider communication and follow-up
  • Reduce security and identity risks
  • Provide a documented status report
Get Started

Optional Services

Add-on services for specialized needs.

Digital Memorial Curation & Family Archive

Preserve what matters.

$595Organize
$995Curated

Custom pricing for large collections.

  • Organize and preserve photos, videos and meaningful content
  • Create a structured, searchable family archive
  • Prepare content for private sharing or public memorialization
Learn More

Document Scanning & Mail Digitization

Turn physical mail and documents into actionable insights.

$595 minimumfor first box (about 500 pages)
$0.50 / pageafter the first box

Shipping or local pickup is separate.

  • Scan with OCR, classification and organization
  • Identify estate, account and action clues (not just scanning)
  • Provide a searchable digital archive
Learn More

Not sure where to start?

Pick the situation closest to yours, or book a free call and we’ll point you in the right direction.

I’m planning ahead for myself or a loved one.

→ Setup & Continuity

Someone died and I don’t know what online accounts exist.

→ Discovery

I want you to coordinate the whole process.

→ Concierge
Book a Free Call

Frequently Asked Questions

What makes a case “Complex”?

A case is usually Complex when it involves many sources or providers, business or cryptocurrency assets, unclear or shared authority, or records spread across several people. We confirm the tier with you on a free call before any work or payment.

Do you guarantee account recovery?

No. Each provider decides what can be recovered, transferred or closed. We pursue every legitimate channel and keep you informed, but no outcome can be guaranteed.

Can I buy add-ons separately?

Yes. The Security Review, Memorial & Family Archive and Document Scanning services can be bought on their own or alongside any core service.

What documents will I need?

For help after a death, we need proof of death and proof of your authority to act (for example, letters testamentary or a court appointment). Planning ahead only needs information about your own accounts and wishes.

Are third-party fees included?

No. Costs charged by others, such as certified death certificates, notarization or shipping, are separate. We list them up front before you commit.

How long does the process take?

Most Setup & Continuity plans are approved within one to two weeks of a complete intake. After a loss, timing depends on each provider’s response times; we give you an estimate on your free call.

How does payment work?

Fixed-price services are paid in full before work begins, by card through our secure payment processor. Falcon Bay never sees or stores your full card number. Custom quotes are agreed in writing first.

What is your refund policy?

Cancel before work begins for a full refund. Once work has started, fees are non-refundable, as set out in our Terms of Service.

Human-guided support
Privacy-conscious and secure
Clear scope before work begins
No unauthorized account access